General conditions of sale for the Pick-Up service:
Acceptance and validity of the general conditions of sale of the pick-up service, The simple use of the service
Pick-up implies acceptance of the General Conditions of Sale of the pick-up service (CGV). Pick-Up Car Service reserves the right to modify these General Terms and Conditions if necessary, unilaterally and without notice.
1:
For all vehicle pick-up by the Pick-Up Car Service company, the driver certifies having fuel or energy above the reserve which will allow the driver to make the return trip for the various services.
The vehicle is registered, insured and all vehicle documents are in the vehicle.
2:
Vehicles without sufficient fuel/energy (in the reserve) will systematically be subject to a refueling package in the amount of €25 excluding VAT + 10 liters of fuel at the service station closest to the pick-up point. charge.
3:
For a vehicle not available at the Rendez-vous Pick-Up, you will be charged a flat rate of €35 excluding VAT. A vehicle with an engine fault light on will also be refused by our drivers (photos supported by the driver)
4:
Signing the pick-up voucher when returning the vehicle is mandatory. The driver systematically takes photos of the vehicle + possible damage to avoid any dispute. In the event of a complaint, please attach photos.
The company cannot be held responsible for any damage caused to the customer's vehicle if no checks have been carried out beforehand between the customer and the driver. The customer is responsible for ensuring that the vehicle is in good working order before and after collection. If for reasons specific to the customer, he is unable to carry out this check before/after collection in the presence of the driver, no complaint can be accepted subsequently, in this case it is the word of the driver who will make faith.
After intervention, the customer has 24 hours to report any anomaly; after this time, no complaints will be accepted.
5:
For the pick-up service, a parking space remains mandatory for our service vehicle, in general the driver uses either a visitors-type space or the space of the vehicle to be picked up. No paid public parking.
6:
No valuable objects must remain in the vehicle, Pick-Up Car Service cannot be held responsible in the event of loss or theft.
7:
All your information is confidential and processed by the pick-up car service company. In the event of a dispute, the parties agree to seek an amicable solution. In the absence of an amicable solution, this contract is subject to Luxembourg law.